Reward points have no monetary value. Reward points can not be refunded, transferred, or 'cashed in'. In cases that reward points must be refunded on purchases that were made with reward points the buyer will not be refunded for shipping, nor credited the shipping costs to their account. Only the value of the reward points used on check out will be refunded. All reward points are rounded up regardless of decimal placement. (e.g. $18.95 = 19 reward points) All reward points are based off price value. $1=10 Reward Points. Reward points will only be granted after purchase of products, and automatically loaded onto your account. You must have a registered account with our website in order to receive reward points. If you have any questions or concerns about the reward points system please do not hesitate to contact us.